Welcome back
Book and track repairs, update your details and get answers to frequently asked questions.
What can you do in My Account?
Book repairs for eligible devices online.
Update your details and access your policy documents.
Find answers to common questions and information on how Sky Protect Device Insurance works.
See your covered devices and what's included.
FAQs
How do I book a repair?
You can book repairs for eligible devices in My Account. Log in to see your covered devices and the repair options available.
How can I get my insurance policy documents?
Log in to access your documents. You can read them online or ask us to email you a copy.
How do I get help or find answers to frequently asked questions?
Answers to common questions are available in My Account. You can also visit our help and support page for more information.
What if I can't do what I need online?
If something isn't available, My Account will explain what to do next and how to get more support.