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Sky Engineers

It‘s no surprise that Sky-approved engineers solve 99.7% of repairs or replacements on the first visit^. Sky also has a nationwide network of over 3,000 Sky-approved engineers.

If your Sky equipment lets you down, our engineers won‘t.

Sky-approved engineers work seven days a week, even at the weekend* so you‘ll be back enjoying your favourite Sky entertainment as soon as possible.

Sky-approved engineers are great at what they do. It‘s no wonder 99.7% of problems are solved on the first visit^. If something goes wrong, Sky-approved engineers will repair or replace your equipment*, all you need to do is call.

Problem with your Sky equipment?

Try our simple troubleshooting tips and if you still need help, you can book a Sky-approved engineer by calling 0800 561 4457.

^ 99.7% of all Sky box and Satellite repairs by Sky approved engineers arranged by Sky (including engineer visits arranged under Sky Protect policies) between 3 February and 4 May 2014 were fixed on the first visit (i.e. no request for a subsequent repair visit was made within the following 7 days).


Fast facts about Sky engineers

  • 99.7% of repairs are solved on the first visit^
  • Sky-approved engineers aim to complete a service call in 40 minutes
  • Sky-approved engineers undergo 5 weeks of extensive training.

What’s covered?

Also covered: Dish, LNB, tvLINK, wireless connector

Find out more

Protect your Sky